Withdrawal
No Statutory Right of Withdrawal for Scheduled Accommodation in Germany
For bookings of Luxrem Apartments in Germany (Luxrem Apartments 1–3, Theodor-Körner-Straße 29, 42853 Remscheid), there is generally no statutory right of withdrawal under German consumer law where the booking concerns an accommodation service at a specific date or period.
Under § 312g(2) No. 9 BGB, the right of withdrawal does not apply to contracts for the provision of services in the field of accommodation for purposes other than residential use, where the contract provides for a specific date or period for performance.
As Luxrem Apartments offers stays for specifically booked periods as a short-term/serviced apartment rental, the booking is excluded from the statutory right of withdrawal under this draft.
[ANWALT PRÜFEN: Abgrenzung „Beherbergung zu anderen Zwecken als zu Wohnzwecken" bei Serviced Apartments, längeren Aufenthalten, Firmenbuchungen und möglicher Wohnnutzung.]
Switzerland
For bookings of Luxrem Apartments in Switzerland (Luxrem Apartments 4–6, Brüggstr. 119, 2503 Biel/Bienne), Swiss law does not in principle provide a general statutory right of withdrawal for distance sales equivalent to that under EU/German consumer law.
Cancellations, rebookings and refunds are therefore governed by the cancellation terms agreed at the time of booking, the General Booking Terms and Conditions, and mandatory statutory provisions.
[ANWALT PRÜFEN: Besondere Konstellationen, Plattformbuchungen, Pauschalreise-/Konsumentenrecht, Haustürgeschäfte oder sonstige Spezialvorschriften.]
Cancellation Instead of Withdrawal
Independently of any statutory right of withdrawal, guests may cancel a booking in accordance with the agreed cancellation terms or request a rebooking. The applicable cancellation conditions are stated in the booking process, in the booking confirmation or in the General Booking Terms and Conditions.
Contact for cancellations and rebookings:
Email: Booking@luxrem.de
Phone Germany: +49 2118 1995950
Phone Switzerland: +41 79 933 38 40
Source Basis
Sources and review notes: see README.md.
